Buying on Wedly
Search, filter, and message sellers. Secure checkout and local pickup options are built in.
Help Centre
We are here to help
Guidance for buyers and sellers on Wedly — from your first browse to your first listing.
Getting started
Everything you need in one place
Whether you are hunting for a pre-loved gown or listing décor from your own celebration, this guide covers the essentials.
Can’t find what you need? Reach out through your account messages or contact support — we aim to respond within one business day.
Popular topics
Where would you like to start?
Selling on Wedly
Create a listing, set your price, and connect payouts. Our selling guide walks you through each step.
Account & payments
Manage your profile, verification, and Stripe Connect payouts from your seller dashboard.
Quick start
Four steps to your first transaction
Most buyers and sellers complete these in under ten minutes.
Create your account
Sign up with email and verify your address. Sellers will also connect a payout account.
Browse or list
Use search and filters to find pieces, or upload photos and details for your first listing.
Message and agree
Ask questions, confirm sizing or condition, and arrange pickup or shipping with the other party.
Pay securely and complete
Checkout through Wedly. Funds are handled according to our transaction process until handover is confirmed.
FAQ
Common questions
How do I contact a seller?
Open a listing and use the contact or enquiry button to start a conversation. Keep communication on Wedly for your protection.
When do sellers get paid?
Payouts are released according to our transaction process once the buyer confirms receipt or the agreed period passes.
Can I cancel an order?
Cancellation rules depend on transaction stage. Message the other party and check your order page for available actions.
How do I edit or remove a listing?
Go to your seller dashboard, select the listing, and choose edit or close listing from the menu.
Is Wedly available in my area?
Wedly serves buyers and sellers where our marketplace operates. Search with your location to see nearby listings and pickup options.